Shipping policy
Last updated: [25-03-2024]
Thank you for visiting TOG AND TRIM, and welcome to our page detailing our shipping policies. Please go through the details below to find out answers to any questions you may have, or you can also check out our FAQ section. If there is additional information you need that is not provided here or in the FAQ section, please feel free to reach out to us through the contact us page.
DOMESTIC SHIPPING:
Tog and Trim charges a maximum of Rs. 80/- shipping charges on all orders irrespective of where you live! Our domestic shipping is handled by our logistics partners BlueDart, Dtdc, Smart Ship Courier, Shiprocket and Delhivery. We are working on adding more logistics partners so we can cover a wider area and provide multiple delivery options. We target to have your products delivered to you within 3-5 working days of you placing the order, however, sometimes it might take longer. Delivery times can also be impacted by holidays, severe weather, strikes or bandhs.
CASH ON DELIVERY (COD):
We are proud to state that we offer Cash on Delivery services for our customers.
INTERNATIONAL SHIPPING:
We are working to get international shipping up and running soon – drop us your interest at support@togandtrim.com and we will try and add your country to our list as soon as possible!
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery. The information of the delay and the cause will be available for the customer on the purchased website respectively along with estimated date of arrival.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://togandtrim.com/policies/refund-policy/.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Email: support@togandtrim.com
Online contact form: https://togandtrim.com/pages/contact